Frequently asked questions
Straight answers.
How Royal Shield reviews coverage, pricing, and service requests.
What types of security services do you provide?
Armed and unarmed security officers, uniformed security, mobile patrol, construction-site security, retail and commercial security, property protection, concierge and access-control posts, and event or temporary assignments when accepted.
Explore servicesDo you provide armed and unarmed officers?
Yes. Armed assignments are accepted only after review and are staffed by personnel who meet licensing, training, and company requirements.
Armed securityHow is pricing determined?
Pricing depends on assignment details: service type, location, schedule, duration, number of officers, supervision, risk conditions, and reporting needs.
Request a security assessmentDoes submitting a quote request create a contract?
No. A quote request is not a contract. Services begin only after Royal Shield Security LLC accepts the assignment and a written agreement is signed.
Website termsCan Royal Shield guarantee that an incident will not occur?
No. Private security supports deterrence, observation, and reporting, but no security company can guarantee prevention of all incidents.
Service expectationsWhat information is needed for an assessment?
The property location and type, the service you need, coverage days and hours, known concerns, and a contact person. Do not send access codes or alarm information through the website.
Assessment formDo you provide emergency response?
No. The website is not an emergency communications service. Call 911 for police, fire, or medical emergencies.
Patrol scopeWhat areas do you serve?
Serving approved client locations in Colorado Springs, Colorado, subject to licensing, staffing, assignment requirements, and service availability.
View service areasHow do I apply for employment?
Visit the Careers page to view open positions and submit an application.
CareersHow do I report a concern involving an employee?
Use the Contact page or call 719-357-7356 to speak directly with our team. Concerns are reviewed according to the information provided.
Contact Royal ShieldHow do I request accessibility assistance?
See our Accessibility Statement or contact our team, describing the page and assistance you need.
AccessibilityHow do I submit a privacy request?
Follow the instructions in our Privacy Policy, or contact our team through the Contact page.
Privacy PolicyMore detail is available in our Consumer Information page.
Ready to discuss your security needs?
Tell us about your property, schedule, and requirements. We’ll review appropriate service options and availability.