Effective October 22, 2026. These policies describe how Royal Shield Security LLC operates its website and services. Signed service agreements and approved post orders control the scope of any assignment. This website, its forms, and ordinary business telephone lines are not emergency services. Call 911 when immediate police, fire, or medical assistance is needed.
Scope
Royal Shield Security LLC respects the privacy of website visitors, prospective clients, applicants, employees, and business contacts. This Privacy Policy explains the categories of information the website may collect, the purposes for which information may be used, and the choices available to users. It applies to theroyalshield.com and its secure client and employee portals.
Information submitted directly
We may collect information you choose to provide, including your name, organization, contact information, property or assignment information, service interests, application materials, communications, and other information included in forms.
Quote-request information
When you request protection or an assessment, we collect the details you enter, such as your name, organization, email, telephone, property type and location, requested service, schedule, and a description of your needs. Please do not submit access codes, alarm codes, financial account numbers, or other highly sensitive information through the website.
Contact information
Messages sent through the website, by email, or by phone may be kept so we can respond and maintain a record of the communication.
Employment application information
Applicants may provide contact details, work history, availability, licenses or certifications, and a résumé. Résumés are stored in private file storage available only to authorized hiring personnel. We do not request Social Security numbers or bank details through the public application.
Employee portal information
Employees using the secure portal may submit shift times, activity and incident reports, photographs, patrol location data while a patrol is active, equipment records, training results, acknowledgments, and forms. Access is limited by role to people with a legitimate business need.
Automatically collected technical information
We may also collect technical information such as device type, browser type, approximate location derived from an IP address, pages viewed, referral information, and interaction data when such technology is enabled. Our hosting provider may keep standard server logs for security and reliability.
Cookies and analytics
The website uses essential browser storage to keep you signed in to secure portals and to remember display preferences. We do not currently use advertising cookies or third-party analytics trackers. See our Cookie Notice for details.
Reasons information is used
We use information to respond to inquiries, prepare service proposals, evaluate employment interest, operate secure portals, maintain website security, improve website performance, communicate about requested services, satisfy legal obligations, and protect the rights and safety of the company, clients, employees, users, and others.
Service providers
We use service providers to host the website, store data, provide sign-in, send transactional emails, and display maps. These providers process information on our behalf to deliver those services.
Legal and safety disclosures
We may disclose information when required by law, subpoena, or court order, or when we believe disclosure is reasonably necessary to protect the safety of any person, prevent unlawful activity, or protect the rights and property of Royal Shield Security LLC and its clients.
Business transfers
If Royal Shield Security LLC is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction, subject to applicable law.
Data retention
We keep information for as long as reasonably needed for the purposes described in this policy, for contractual and operational records, to resolve disputes, and to meet legal obligations. Records subject to an investigation or legal hold are preserved.
Security safeguards
We use reasonable administrative and technical safeguards, including role-based access controls and private file storage, to protect information. No internet transmission or storage system can be guaranteed to be completely secure.
Children's privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
External links
The website may link to third-party websites. We are not responsible for the privacy practices of those websites.
Email and SMS preferences
We send emails related to requests you make, account access, and services you receive. We do not automatically enroll visitors in marketing communications, and we do not currently operate an SMS messaging program.
Privacy requests
You may ask to access, correct, or delete personal information we hold about you. Contact Royal Shield Security LLC through the Contact page, or call 719-357-7356 to speak directly with our team. We may need to verify your identity and authority before acting on a request.
Colorado and other applicable privacy rights
Depending on the circumstances, the Colorado Privacy Act or other laws may give you additional rights. Royal Shield Security LLC does not sell personal information and does not use personal information for targeted advertising. Nothing in this policy limits rights you have under applicable law.
Policy changes
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new last-updated date.
Contact information
Royal Shield Security LLC, Colorado. Contact Royal Shield Security LLC through the Contact page, or call 719-357-7356 to speak directly with our team.